COVID-19 Response Information

UPDATE: May 8, 2020

Hi, all students and families of Delta Community Music School.
We hope you are all staying safe and healthy during this time. We have made the decision not to resume in-person lessons at the Delta Community Music School for the remainder of the 2019-2020 session. At this time we will be continuing with online classes only.

For those students who did not want to do online lessons or had instructors that did not continue with online lessons you will receive an email with the credit amount of your unused tuition and an option to receive a refund or apply the credit to the tuition for our 2020-2021 session.

We will take this time to come up with the solutions for the new 2020-2021 session which starts September 8th, 2020. We will do everything we can to ensure the students health and safety as we all come back together.

If you have any questions you can call or email to the office during regular office hours and we will be glad to help you.

UPDATE March 26, 2020

Hello Delta Community Music School Parents, Guardians, and Students,

First and most importantly, we hope you are all healthy and staying safe.
At this time we have made the decision to close the school indefinitely. That means there will be no public access to the school at this time. We will be working in the next couple of weeks to enable the continuation of your lessons virtually. Your instructor will be reaching out to you about the possibility of continuing your lessons online as soon as they are set up.

As we have no solid information on how long the school will be closed or if students will be continuing their learning online we will hold off on offering refunds until we have more information. We will be waving the 15-day notice of termination policy that we currently have in place effective immediately.

If you pay your fees monthly we will not be depositing the April 1st cheques until we know if lessons will be continuing. Once we have confirmation from the instructor that you are continuing online we will deposit those cheques.
We will also be updating our website and sending out emails as more information becomes available to us.

Thank you for your patience as we work through the challenges facing us all.

UPDATE March 21, 2020

A lot has changed in the past few days with the virus and how our community is responding. At this time Delta Community Music School has suspended all group classes and we asking our teachers to move all private lessons to an online format for the time being as we deem it not to be safe to have a continuous stream of clients, students and teachers coming into our school. Our school office will open Monday March 30 and we will have regular office hours moving forward but students will not be coming to the school for lessons or classes until further notice.

Please understand public safety is our number one priority, and all of the non-profit schools have reached this same decision and have closed for the time being. There are some private teachers out there still teaching in their homes, etc. They are putting themselves and their students at risk by doing so.

UPDATE: March 12, 2020

To our members,

With growing global concerns around COVID-19 (“coronavirus”), We wanted to provide you with an update on our response to date and our commitment to you moving forward. The health, safety, and well-being of our staff and students is our top priority and we are following the lead of Canadian public health authorities at this important time.

First and foremost, we are taking all appropriate measures to ensure our school and the classrooms are safe and that we have existing plans in place to ensure they stay that way. While the Public Health Agency of Canada has assessed the current public health risk associated with coronavirus as low, we continue to monitor for developments very closely

We have implemented additional measures to ensure your safety as well as the safety of our staff, including:

  • enhanced cleaning protocols including a deep cleaning of the school over the spring break
  • Increasing communications and reminders on important health and safety measures

To protect yourself and others, we ask that you use preventive measures outlined below.

 For individuals, good respiratory etiquette and hand hygiene behaviours include:

  • Washing hands with soap and water for at least 20 seconds
  • Using an alcohol-based hand sanitizer (if soap and water are not available)
  • Not sharing food or utensils with others
  • Using proper coughing or sneezing etiquette (cough/sneeze into elbow or tissue, not hand)
  • Staying home when sick

Again, we continue to monitor this situation closely and will provide ongoing updates as needed. We also encourage our members to stay up-to-date through Canada’s Public Health website.

The Board of Directors, Delta Community Music School